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Photo3D Contact Support | Billing and Workflow Help

Contact Photo3D for billing, account, workflow, media rights, abuse review, and browser tool questions on photo3d.org.
PublishedJun 15, 2026
UpdatedJun 15, 2026

Effective date: June 15, 2026

Use this page when you need to contact Photo3D about photo3d.org, including billing, account access, hosted photo 3D workflows, browser tools, media rights, or abuse review.

Primary support channel

Email support@photo3d.org. Include the page URL, your account email if relevant, the order or task reference if you have one, and a short description of what happened.

What to include

  • Billing or subscription questions: include the plan, charge date, and the email used at checkout.
  • Workflow or task failures: include the prompt, input type, task ID, browser, and any visible error.
  • Browser tool issues: include the tool URL, source format, output format, browser, and file size.
  • Rights, safety, or abuse review: include the affected URL, account, content description, and reason for review.

For product scope, read the mission page. For billing boundaries, read pricing, terms of service, and the refund policy. For content and safety rules, read the acceptable use policy and content moderation policy.

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